FSA Regulation and what it means n J In January 2005 the Financial Services Authority (FSA) became involved in regulating the selling of car insurance related products and financial products within the motor industry. Financial Services Authority (FSA) The FSA is the independent authority that regulates the U.K. financial services industry, and Motorsave Direct Ltd is regulated by the FSA. It requires us to give you this information. Use this information to decide if our services are right for you. You are able to confirm our regulatory status by contacting the FSA at the following: FSA Address: Financial Services Authority, 25 North Colonnade, Canary Wharf, London E14 5HS. FSA Website www.fsa.gov.uk. Registration Number 311228 Our Products We offer products from a limited number of companies. The insurance products we offer are listed below.
A full list of insurance product providers is readily available on request. Our Services We will advise and make a recommendation for you after we have assessed your demands and needs for Breakdown Cover, Credit Protection Insurance CPI, Guaranteed Asset Protection and Extended warranty. Our products are recommended from the selection we have to offer. We may ask some questions to narrow down the selection of products that we will provide details on; however it will ultimately be your decision as to which products are selected. Fee and Service Charges There will be no fee for discussing insurance contracts with our FSA advisors. |
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What do you do if you have a complaint? If you wish to register a complaint with regard to the selling or advising of our insurance products, the complaints procedure is detailed below. In writing to: FSA Insurance Complaints Team, Motorsave Direct Ltd, Marshfield Bank, Crewe, Cheshire. CW2 8UF By Phone: 01270 252929 If you cannot settle your complaint with us, you may be entitled to refer it to The Financial Ombudsman Service. Address: Financial Ombudsman Service, South Quay Plaza, 183 Marsh Wall, London E14 9SR. Telephone: 0845 080 1800 |
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